RAYVN

The Basics 1-5 4

• Login for the first time
• Completing your profile
• Download and install the mobile app
• I need a new password

Account settings 7

• Create teams
• Create users
• Create sites
• Create log templates
• Set up your organization in the Account settings

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Create a new log 2

• Create and edit a log template
• Create custom log

Main log feed 1

• Share text and images in the log feed

Map 1

• Map

Tasks 1

• Assign and manage tasks

Incidents 3

• About incidents
• Incident types
• How to manage incidents

Reports 3

• Download log report
• Report module
• Incident reports

Collaborate with stakeholders 3

• Introduction to the Collaboration functionality
• How to set up the Collaboration functionality
• How to use the Collaboration functionality

Other relevant articles 8

• Team status
• Add teams to an existing log
• Dismiss or remove a team from a log
• Close a log
• Notifications in browser

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Create a new log 2

• Create a new log from template
• Create a custom log

Main log feed 1

• How to use the mobile app in an active log

Map 1

• The map view

Tasks 1

• Create, edit and complete tasks in the mobile app

Incidents 1

• Using incidents

Collaboration 2

• Add Stakeholders to an active log using the mobile app
• Share log entries with stakeholders

Other 4

• Join an existing log in the mobile app
• Log in to the mobile app
• Update your profile
• Close a log

General 3

• The difference between user roles
• Notification channels in RAYVN
• Accepting the End User Licence Agreement (only for US customers)

FAQ 8

• Is RAYVN GDPR compliant?
• My invitation link has expired
• System requirements
• Receiving Automated phone calls with Do Not Disturb mode enabled
• One user - connected to multiple organizations

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Next of Kin Center 4

• About the Next of Kin Module
• Create a Next of kin team and invite them to an active log
• The Next of kin log
• Add callers and affected persons

Privacy Center 1

• The Privacy Center

Strategic module 6

• Setting up levels / tiers
• Assign teams to tiers
• Using the Strategic module in active logs
• Status meetings
• Edit meeting templates

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Multi-factor authentication (MFA) 1

• Multi-factor Authentication (MFA)