RAYVN
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Knowledge base
Get started with RAYVN
The Basics 1-5
4
Login for the first time
Completing your profile
Download and install the mobile app
I need a new password
Account settings
7
Create teams
Create users
Create sites
Create log templates
Set up your organization in the Account settings
See all 7 articles
Using RAYVN (web)
Create a new log
2
Create and edit a log template
Create custom log
Main log feed
1
Share text and images in the log feed
Map
1
Map
Tasks
1
Assign and manage tasks
Incidents
3
About incidents
Incident types
How to manage incidents
Reports
3
Download log report
Report module
Incident reports
Collaborate with stakeholders
3
Introduction to the Collaboration functionality
How to set up the Collaboration functionality
How to use the Collaboration functionality
Other relevant articles
8
Team status
Add teams to an existing log
Dismiss or remove a team from a log
Close a log
Notifications in browser
See all 8 articles
Using RAYVN (mobile app)
Create a new log
2
Create a new log from template
Create a custom log
Main log feed
1
How to use the mobile app in an active log
Map
1
The map view
Tasks
1
Create, edit and complete tasks in the mobile app
Incidents
1
Using incidents
Collaboration
2
Add Stakeholders to an active log using the mobile app
Share log entries with stakeholders
Other
4
Join an existing log in the mobile app
Log in to the mobile app
Update your profile
Close a log
Other relevant articles
General
3
The difference between user roles
Notification channels in RAYVN
Accepting the End User Licence Agreement (only for US customers)
FAQ
8
Is RAYVN GDPR compliant?
My invitation link has expired
System requirements
Receiving Automated phone calls with Do Not Disturb mode enabled
One user - connected to multiple organizations
See all 8 articles
Extra modules
Next of Kin Center
4
About the Next of Kin Module
Create a Next of kin team and invite them to an active log
The Next of kin log
Add callers and affected persons
Privacy Center
1
The Privacy Center
Strategic module
6
Setting up levels / tiers
Assign teams to tiers
Using the Strategic module in active logs
Status meetings
Edit meeting templates
See all 6 articles
Multi-factor authentication (MFA)
1
Multi-factor Authentication (MFA)