If you need a new password to be able to log in, you can create a new password easily create a new password.

Go to the RAYVN login at app.rayvn.global. Click on "Don't remember your password".




Enter your email address, and click "Send email". This has to be the same email as is connected to your RAYVN user. If you type in some other email address, you will not be authorized to reset your password.  



You will now receive an email titled "Password change request". When you get the email, click on the link in the email.

If you can't see the email in your inbox after a minute or two, check your spam filter. 



You can define a new password. To make sure that you enter the new password correctly, you will have to type it in both fields. Confirm the new password by clicking on the arrow.



You will get a confirmation that "Your password has been reset successfully".



Go to the login screen again, and type in your email and your new password. You will now be able to log in to RAYVN.


If your email isn't recognized while trying to log in, this means that there is no RAYVN user connected to this email. When your RAYVN user was created, you should have received an email. Search for any RAYVN emails in your inbox, and see which email address that this email was sent to. You need to use this email to log in to RAYVN.

If you are not sure if you have a RAYVN user, you will need to contact your RAYVN Administrator in your company/organization. It is the RAYVN Administrator that creates user accounts in RAYVN.