Many critical events for businesses/organizations often involve external stakeholders. The collaboration could be in terms of actually collaborate in order to manage the situation at hand, or it could be stakeholders that need to be informed in the course of the event.
In RAYVN, we call these external entities that you want to collaborate with for Stakeholders.
Examples of Stakeholders could be:
- Neighboring companies (close to your facility)
- Service providers
- Emergency services
- External consultants
- Media / Press relations
Traditionally, coordinating with external partners & stakeholders has been done manually by updating them by phone, emails, etc. This has had to be done in addition to managing the critical event in your internal organization. RAYVN now can provide a one-in-all solution for managing any critical event, both internally and externally. You will now be able to notify and communicate both with your internal teams and with your external stakeholders.
This functionality is available to all RAYVN customers.
You can also connect with stakeholders, that is not yet a RAYVN customer. They will be provided with a single RAYVN user, that they are able to use to collaborate with you, but will not be able to use RAYVN internally in their own organization unless they choose to add additional users.
How to use the Collaboration functionality
How to set up for Collaboration/Add Stakeholders