If you have connected with stakeholders in your account settings, you can easily invite one or more stakeholders to collaborate in active logs in RAYVN.
First, go into an active log in the RAYVN mobile app. Then, click on the menu icon to the top right. And then tap on "Stakeholders" in the menu.
You will now see a list of the Stakeholders you have added to this log. At first, the list will be empty.
Tap the green +icon.
You now have three options. To use the full potential of the functionality, you need to select option 3, by adding stakeholders with an active Collaboration agreement.
If you need to collaborate with some stakeholders that for some reason still are not using RAYVN, you can add a manual reference to these companies. You will not be able to collaborate with these stakeholders in RAYVN, but by adding them, you will see a list of temporary stakeholders with Company names, and who to contact, etc.
Of course, you should contact them, and tell them to connect with you in RAYVN instead.
2. Without agreement
If you have added stakeholders in the account settings and added some contacts, but the agreement has not been accepted yet, you can still choose to add the stakeholder to the log. You will be able to see the stakeholder, with its contacts.
3. With agreement
Select this option to add a stakeholder with an active Collaboration agreement, in order to use the full potential of the collaboration functionality.
Select option 3 to use the collaboration functionality with a stakeholder
You will see a list of all stakeholders you have a collaboration agreement with. In this case, there is only one, but you can add as many stakeholders as you want.
Select one, or more, stakeholders, by tapping on the checkbox next to the stakeholders in the list. If you want, you can also add a message, that will be included in the request you are going to send.
You will see a warning, informing you that when you tap "Add and notify", RAYVN will notify the connected team in your Stakeholder, by using RAYVNs notification functionality. So just beware that when you do this, the phone will start ringing at your stakeholder's team.
When you have selected the stakeholders you want to collaborate with, tap "Share".
Notifications will now be sent to the responsible team in your Stakeholders organization. Requesting them to accept to start a collaboration connected to this specific log.
You will now see that the stakeholder you added, is listed under "Active" stakeholders. But until the stakeholders responsible team accepts your request to collaborate, the status is set as "Pending".
You now see how the request looks in your stakeholder's RAYVN account, after receiving your request.
The red tab lists which company/organization requests collaboration, and also has the title of the active log.
By tapping the red tab, they are asked to Accept or Decline the request.
Before Accepting, you have three options:
1. Start new log named "X" (X = name of stakeholders log title)
If you receive a request to collaborate", and you don't have an active log in your own RAYVN account, this might be a good option. A new log will be created, and you will get information from your stakeholder into this log. None of your internal teams in RAYVN will be alerted, although you can add your own teams to this new log after opening the log if needed.
2. Add to existing log: "X"
In some cases, you might already have an ongoing log managing a situation in your RAYVN. Let's say there is a fire in a larger industrial area. You are already aware of the situation and have started a log internally. Then, when you get a request from one of your stakeholders to collaborate connected to the same situation, you can use this option to connect the collaboration request to your already existing log. This means that the log entries you stakeholders share will end up in your existing log. This means that all your internal, and external information is added to the same log, which again will make it more effective, rather than having your stakeholder's information end up in a separate log feed. Additionally, if important information is added to your internal log, you will then be able to share this specific information directly with your stakeholders from your log.
By using this option, the stakeholder will not gain access to your entire log feed. It is only to define that your stakeholder's log feeds should be added to this specific log, and also that you can share to your stakeholder from the same log.
3. Start new log from template: "Y" (Y = name of your log template)
If you receive the collaboration request and see that this situation requires that you also engage your internal teams, you can use this option. You will then start a new log, which is connected to the collaboration request, and at the same time notify your internal teams.
The difference between option 1 and 3, is that option 1 let you start a new log without automatically activating your internal teams, but option 3 will immediately notify your internal teams as well.
When your stakeholder has accepted your request, their status will change from "Pending" to Connected", in the list of active stakeholders.
You are now ready to start to collaborate with your stakeholders in RAYVN. Sharing information between your RAYVN accounts.
See how you share log entries with stakeholders.