Other relevant articles

Team status
Once a log is created, and the notifications have been sent out, will RAYVN automatically track everyone's responses and categorize the responses. You ...
Tue, 19 May, 2020 at 2:50 PM
Add teams to an existing log
You can add more teams to a log at any time. Click on the notification status indicator in the top right corner.  The sidebar is opened with all the a...
Mon, 16 Sep, 2019 at 2:40 PM
Dismiss or remove a team from a log
You can dismiss a team from an open log. After you do this, the team (and the users of the team) will not be able to log in and see the content of the log ...
Mon, 16 Sep, 2019 at 2:46 PM
Close a log
Closing logs applies only for users with:  Customer Admin role Group Admin role Log Manager When an incident or exercise is over and there is noth...
Wed, 5 Dec, 2018 at 10:33 AM
Notifications in browser
You can turn on browser notifications if you would like to get notified whenever the active log is being updated. In a complex situation, it might be hard t...
Tue, 11 Dec, 2018 at 3:02 PM
Send a message
While in an active log, you can send messages by SMS and Email. Click on "Send message" icon. You can now search for individual Teams, U...
Wed, 25 Mar, 2020 at 12:06 PM
Share files
In some cases, you would like to share specific files with your team in case of a critical event. You can add files to a log template. So when you start RAY...
Fri, 29 Nov, 2019 at 2:20 PM
Add a user to an existing log
You can add specific users to a team in an active, ongoing log, if you want to. This will not change the team configuration for good. The added users will o...
Thu, 2 Apr, 2020 at 9:31 AM