RAYVN offers an integration between WebSak and RAYVN, which allows you to archive your logs directly in WebSak, ensuring that your incidents are archived for posterity.
This integration is only relevant if your organization is already a customer of WebSak.
You will also need access to the RAYVN integration section of the general settings.
We are working to publish this section for all customers in the world, but as of today, it is only available to our customers in certain regions.
How to activate the WebSak integration:
To activate the WebSak integration, go to the General settings in RAYVN.
Note: You need to have access to your WebSak account before you can enable the WebSak integration in RAYVN. WebSak is a seperate service that RAYVN does not manage. We only offer the integration between the systems.
You will also need access to the General settings in your RAYVN account. This is only available to users who have the "Account admin" Access level.
When you access the General settings, you'll find a section called "Integrations".
Here, you will also find the integration to Websak. To enable the integration, select the "Enable"-button, and fill in the form that pops up.
You will need the following information from Websak to fill in the form:
- URL
- API key
After the form is filled out, you can run a validation test to ensure everything is set up correctly before clicking "Create".
You will then need to select "Enable" one more time in order to complete the activation of the integration.
When the integration is active, it should appear as follows in the "Integrations" section.
As you can see, you will also easily be able to disable or edit the integration if necessary.
How to archive a log from RAYVN to WebSak?
There are four ways to document logs from RAYVN to WebSak:
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Logs are archived when a log is created
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Logs are archived when new log entries are added
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Logs are archived when a log is closed
- Logs can be manually archived from the Archive-section in RAYVN. This is only relevant if you need to update specific information and cannot wait until the daily auto-archiving is commenced.
If you need to manually archive a log, you'll need access to the RAYVN Archive. Note that this is only available of you have one of the "admin"-access levels (account admin, or group admin).
Find the log you want to archive in the Archive, and select this button:
