Explore the RAYVN Learning Hub
The RAYVN Learning Hub is your central resource for mastering the platform, whether you are a new user, an administrator managing the system, or a project lead responsible for rolling out RAYVN to your organization.
We have divided the Learning Hub into three dedicated sections to ensure you find the right resources for your role. Below is an overview of what you can expect to find in each section.
1. Learning Hub for Standard Users
Best for: Operational users, responders, and anyone who needs to use RAYVN during an incident.
This section focuses on the practical, day-to-day use of RAYVN. It is designed to help users feel confident starting logs, sharing information, and collaborating during critical events.
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E-Learning Courses: Access self-paced courses such as the RAYVN Introduction Course (for a high-level overview) and RAYVN Basic Training (a modular course covering log navigation, features, and mobilization).
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Video Tutorials: A library of short, focused videos covering essential topics like:
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Using RAYVN during active incidents.
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Work methodology and reporting.
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Communication tools (Messages & Notifications).
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Collaboration with external stakeholders.
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Mastering documentation and downloading logs.
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2. Learning Hub for Administrators
Best for: System administrators, account managers, and IT personnel.
This section is tailored for those responsible for configuring and maintaining the RAYVN workspace. It moves beyond basic usage into the technical setup and management of the platform.
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Administrator Training: In addition to basic training, this hub offers the RAYVN Administrator Course, which covers user management, account setup, and implementing emergency response plans.
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Advanced Video Tutorials: Step-by-step guides on backend configurations, including:
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Personnel Management: Setting up users, responders, and teams.
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Templates: Creating and managing Log, Meeting, and Report templates.
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Resource Management: organizing resources, sites, and tags.
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Advanced Features: Configuring Rooms, Groups, and Sub-incidents.
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3. Go Live Center (Implementation Toolkit)
Best for: Project managers, implementation leads, and those responsible for rolling out RAYVN in an organization.
The Go Live Center is a comprehensive toolkit designed to guide you through the implementation process. It is built around RAYVN’s 4-Stage Go-Live Framework: Preparation, Implementation, Deployment, and Post Go-Live.
In this section, you can access and download essential project resources, including:
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Project Files & Timelines: Tools to track and manage your Go Live process.
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RAYVN Template Repository: Ready-made log scenarios, exercise playbooks, and meeting templates.
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User Acceptance Test (UAT): Resources to verify your system setup and track potential deviations.
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Onboarding Materials: Ready-to-use letters for welcoming new users, responders, and contacts.
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Training Resources: "Train the Trainer" guides and "RAYVN Training in a Week" scripts to help you educate your team.