Operational use of RAYVN
A complete guide to using RAYVN during active incidents — for everyone on the response team, whether in the app or the web interface.
- How to set a degree of severity for your incident
- Send a message (from the active log)
- How to request a current status update
- Aggregate your reports
- How to use the Stakeholder functionality
- Log tools in RAYVN: An Introduction
- Share a log entry
- Download a log
- Outlook Add-in
- View Current status
- Add/remove a user in an existing log
- How to edit log entries
- Update your profile
- Using rooms in active logs
- How to create and manage sub-incidents
- Notification center (the bell)
- Using sub-incidents in the app
- Share files in a log
- URLs in RAYVN
- Map
- Add Stakeholders to an active log using the mobile app
- Rooms in the app
- About sub-incidents
- Reports
- How to use Conference calls in a log
- Assign and manage tasks
- How to use the log feed in the mobile app
- Close a log in the app
- Close a log
- How to pin current statuses to the board
- Dismiss or remove a team from a log
- Add teams to an existing log
- Team status
- How to use meetings in an active log
- How to use message confirmation
- Team status in app
- Download sub-incident logs
- Filtering the log feed
- How to use the log feed
- How to make images full size in your reports
- Join an existing log in the mobile app
- Map in app
- Assign and manage tasks in the mobile app
- Conference Call in the App
- Share log entries with stakeholders in the app