This guide will explain how to use the conference call/ video feature. 

The web version of RAYVN conference call feature consists of video, audio, and screen sharing. The feature is set up so that the call is always ongoing and can be joined and left by users in a room at any time. Each room has a corresponding conference call, and each room can only have one call at any time. If a user has access to multiple rooms the user will be able to join each room's call, but a user can only be present in one call at any time. A user with access to multiple rooms can be present in a conference call in room 1 and look at the log for room 2 at the same time. The conference call can only be accessed when there is an active log. When there is an active log, the conference call can be accessed from anywhere inside the RAYVN interface. 

Accessing a conference call

The conference call can be accessed from the top right corner of the RAYVN interface by clicking on "Enter call". 

On the "Enter call"-button next to the person there is a number indicating the number of users currently present in the conference call. In the picture below this number is zero.

The "conference call"-button can have three different states: 

  1. Seen above - Gray, with no participants.
  2. Blue - Someone else is participating in a call.
  3. Green - The user is participating in the call.  

The first time you enter a call in a new browser it may ask you to allow RAYVN conference call to access your video and audio recorder. When you have accepted, you'll be met with a window to set up video and audio. The user can then click the green "join meeting"-button. By default, the camera and microphone are on, but in this example, you will see the camera is turned off. 

Different functions in the conference call

  1. By dragging the top bar of the conference call, the window may be moved to any of the four corners of the RAYVN interface. The conference call will snap in place at the chosen corner of your screen. 
  2. The gear in the top left will take you to the conference call settings.
    • Here you can switch between available cameras, microphones, and speakers under the Audio & Video tab. 
    • In the Video quality tab, the user can choose the quality of the video conference. The bandwidth saver option can be used when the internet is weak and will turn off the camera. 
    • The language tab will let you choose the language of the conference call. 
    • Use different background effects to blur or cover your background in the "Background effects" tab. 
  3. Turn the camera on or off. The arrow in the top right will let you choose between different cameras you may have available. It also gives the option to blur the background. "Video settings..." will take you to the same settings as the gear in the top left.
  4. Turn the microphone on or off. The arrow in the top right will let you choose between different microphones and speakers you may have available. It also gives the option to blur the background. "Audio settings..." will take you to the same settings as the gear in the top left.
  5. The "People"-button will bring up a list of users currently in the conference call. 
  6. The "Share"-button lets the user share their screen. Click on the window you want to share in the ongoing call. When sharing a screen, the "Share"-button will turn into a red "Stop"-button. To stop sharing, press the red "Stop"-button. You can also exit screen-sharing by clicking "Stop screen sharing" in the upper right corner: 
  7. The "Leave"-button will quit the conference call. 
  8. In the top right the user can choose between speaker view which primarily shows the person currently speaking, and grid view which shows all conference call participants. 
  9. In the top right corner, the user has the option to minimize the conference or to choose full screen. Note that when minimized, audio and video will continue in the same state as before, and not be automatically turned off. When minimized, the video window will look like this: 

When a conference call is active the RAYVN tab will display a red circle in the tab as shown:

The name of the room where the conference call is ongoing will be shown in the top left of the conference call window. 

If a user is in a conference call in room 1 and tries to join a conference call in room 2 they will receive a message asking if the user wishes to leave their current call in room 1 and join the call in room 2 as shown below. 

Inviting someone to your confrence call using a link

At the very top of the video call, you'll find a button that allows you to copy the link to the meeting, and invite external users to your meeting: 

When you click the link, it will be copied so you can send it to who you would like. 

When the external user receives the link and clicks it, they will be taken to a page that looks like this: 

The external user has to click "Request to join", and then a person in the meeting will have to accept their request. 


Browser and OS qualifications: 

The conference call function is available in the following browsers: 

  • Chrome 74 and later versions
  • Safari 12.1 and later versions
  • Firefox 78 ESR and later versions
  • Microsoft Edge 74 and later versions
  • Electron 6 and later versions 
  • iOS Safari (in iOS 12.1 and above)
  • 3rd-party browsers (such as Chrome) and in-app browsers (such as the Gmail app's built-in browser) using WKWebView, as of iOS 14
  • Android Chrome, Firefox, Samsung Internet, and Chromium-based 3rd-party browsers

Mobile OS: 

  • iOS 12.1 and later versions
  • Android 5.0 and later versions with current security and platform updates