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Knowledge base
Get Started
How to use RAYVN 1-5
5
Step 1 Set up user
Step 2 Start log
Step 3 Respond to notification
Step 4: Set up tasks/Use tasks
Step 5 Feed
Account Setup
12
Set up your organization in the Account settings
Create users
Create teams
Create log templates
Create sites
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Popular
What's new in RAYVN
6
Now offering 24/7 phone and chat support
Add RAYVNs contact info to your phone
Groups as stakeholders/Internal stakeholders
You can now change the email of a user
Conference call is now available!
See all 6 articles
Top Articles
4
Verify email and set password
Completing your profile
Download and install the mobile app
I need a new password
RAYVN Web
Create a new log
3
Create and edit a log template
Create custom log
Tools in RAYVN
Main log feed
2
How to use the log feed
Removing or adding tools to your toolbar
Teams
4
Team status
Add teams to an existing log
Dismiss or remove a team from a log
Add/remove a user in an existing log
Map
1
Map
Tasks
1
Assign and manage tasks
Reports
1
Reports
Collaboration
4
Introduction to the Stakeholder functionality
How to set up the Stakeholder functionality
How to use the Stakeholder functionality
Groups as stakeholders
Incidents
4
About sub-incidents
Incident types
How to create and manage incidents
Download incident logs
Meetings
1
Status meetings
Current status
2
View Current status
How to pin status values and use the status board
Rooms
1
Using rooms in active logs
Other relevant articles
6
Close a log
Notifications in browser
Send a message
Share files
URLs in RAYVN
See all 6 articles
Conference call
1
Conference call
Resources
1
Resources
Archive
2
Download a log
The Archive
RAYVN APP
Create a new log
3
Create a new log from template
Create a custom log
Team status in app
Main log feed
1
How to use the log feed in the mobile app
Map
1
Map in app
Rooms
1
Rooms in the app
Tasks
1
Assign and manage tasks in the mobile app
Incidents
1
Using incidents
Stakeholders
2
Add Stakeholders to an active log using the mobile app
Share log entries with stakeholders
Other
4
Join an existing log in the mobile app
Log in to the mobile app
Update your profile
Close a log
Conference call
1
Conference Call in the App
Extra modules
Next of Kin Center
4
About the Next of Kin Module
Create a Next of kin team and invite them to an active log
The Next of kin log
Add callers and affected persons
Multi-factor authentication (MFA)
1
Multi-factor Authentication (MFA)
Relevant articles
General
5
The difference between user roles
Notification channels in RAYVN
Accepting the End User Licence Agreement (only for US customers)
Resend user invitation
How to change a users email
Frequently asked questions
10
My invitation link to a log has expired
Is RAYVN GDPR compliant?
System requirements
Can RAYVN be used in all countries?
Receiving Automated phone calls with Do Not Disturb mode enabled
See all 10 articles
Privacy Center
1
The Privacy Center