RAYVN

How to use RAYVN 1-5 5

• Step 1 Set up user
• Step 2 Start log
• Step 3 Respond to notification
• Step 4: Set up tasks/Use tasks
• Step 5 Feed

Account Setup 12

• Set up your organization in the Account settings
• Create users
• Create teams
• Create log templates
• Create sites

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What's new in RAYVN 6

• Now offering 24/7 phone and chat support
• Add RAYVNs contact info to your phone
• Groups as stakeholders/Internal stakeholders
• You can now change the email of a user
• Conference call is now available!

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Top Articles 4

• Verify email and set password
• Completing your profile
• Download and install the mobile app
• I need a new password

Create a new log 3

• Create and edit a log template
• Create custom log
• Tools in RAYVN

Main log feed 2

• How to use the log feed
• Removing or adding tools to your toolbar

Teams 4

• Team status
• Add teams to an existing log
• Dismiss or remove a team from a log
• Add/remove a user in an existing log

Map 1

• Map

Tasks 1

• Assign and manage tasks

Reports 1

• Reports

Collaboration 4

• Introduction to the Stakeholder functionality
• How to set up the Stakeholder functionality
• How to use the Stakeholder functionality
• Groups as stakeholders

Incidents 4

• About sub-incidents
• Incident types
• How to create and manage incidents
• Download incident logs

Meetings 1

• Status meetings

Current status 2

• View Current status
• How to pin status values and use the status board

Rooms 1

• Using rooms in active logs

Other relevant articles 6

• Close a log
• Notifications in browser
• Send a message
• Share files
• URLs in RAYVN

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Conference call 1

• Conference call

Resources 1

• Resources

Archive 2

• Download a log
• The Archive

Create a new log 3

• Create a new log from template
• Create a custom log
• Team status in app

Main log feed 1

• How to use the log feed in the mobile app

Map 1

• Map in app

Rooms 1

• Rooms in the app

Tasks 1

• Assign and manage tasks in the mobile app

Incidents 1

• Using incidents

Stakeholders 2

• Add Stakeholders to an active log using the mobile app
• Share log entries with stakeholders

Other 4

• Join an existing log in the mobile app
• Log in to the mobile app
• Update your profile
• Close a log

Conference call 1

• Conference Call in the App

Next of Kin Center 4

• About the Next of Kin Module
• Create a Next of kin team and invite them to an active log
• The Next of kin log
• Add callers and affected persons

Multi-factor authentication (MFA) 1

• Multi-factor Authentication (MFA)

General 5

• The difference between user roles
• Notification channels in RAYVN
• Accepting the End User Licence Agreement (only for US customers)
• Resend user invitation
• How to change a users email

Frequently asked questions 10

• My invitation link to a log has expired
• Is RAYVN GDPR compliant?
• System requirements
• Can RAYVN be used in all countries?
• Receiving Automated phone calls with Do Not Disturb mode enabled

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Privacy Center 1

• The Privacy Center