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Knowledge base
Get Started
How to use RAYVN 1-5
5
Step 1 Set up user
Step 2 Start log
Step 3 Respond to notification
Step 4: Set up tasks/Use tasks
Step 5 Feed
Account Setup
12
Set up your organization in the Account settings
Create users
Create teams
Create log templates
Create sites
See all 12 articles
Popular
What's new in RAYVN
2
Add RAYVNs contact information to your phone
How to export personnell from RAYVN
Top Articles
4
Verify email and set password
Completing your profile
Download and install the mobile app
I need a new password
RAYVN Web
Create a new log
3
Create and edit a log template
Create custom log
Tools in RAYVN
Main log feed
3
How to use the log feed
Removing or adding tools to your toolbar
How to share a log entry
Reports
2
Reports
Creating a report template
Meetings
1
Status meetings
Conference call
1
Conference call
Tasks
1
Assign and manage tasks
Teams
4
Team status
Add teams to an existing log
Dismiss or remove a team from a log
Add/remove a user in an existing log
Map
1
Map
Sub-Incidents
4
About sub-incidents
Incident types
How to create and manage sub-incidents
Download incident logs
Collaboration
5
Introduction to the Stakeholder functionality
How to set up the Stakeholder functionality
How to use the Stakeholder functionality
Groups as stakeholders
How to accept a stakeholder agreement
Current status
2
View Current status
How to pin status values and use the status board
Resources
1
Resources
Other relevant articles
6
Close a log
Send a message
Share files
URLs in RAYVN
Emergency Communications Solution
See all 6 articles
Rooms
1
Using rooms in active logs
Tags
1
Creating tags
log templates
0
Messages
0
RAYVN APP
Create a new log
3
Create a new log from template
Create a custom log
Team status in app
Main log feed
1
How to use the log feed in the mobile app
Map
1
Map in app
Rooms
1
Rooms in the app
Tasks
1
Assign and manage tasks in the mobile app
Sub-incidents
1
Using sub-incidents
Stakeholders
2
Add Stakeholders to an active log using the mobile app
Share log entries with stakeholders
Other
4
Join an existing log in the mobile app
Log in to the mobile app
Update your profile
Close a log
Conference call
1
Conference Call in the App
Extra modules
Next of Kin Center
4
About the Next of Kin Module
Create a Next of kin team and invite them to an active log
The Next of kin log
Add callers and affected persons
Multi-factor authentication (MFA)
1
Multi-factor Authentication (MFA)
External API
0
Relevant articles
Good to know
5
The difference between access levels
Notification channels in RAYVN
Accepting the End User Licence Agreement (only for US customers)
Resend user invitation
How to change a users email
Frequently asked questions
13
My invitation link to a log has expired
Is RAYVN GDPR compliant?
System requirements
Can RAYVN be used in all countries?
Receiving Automated phone calls with Do Not Disturb mode enabled
See all 13 articles
General, Privacy Center and Archive
General settings
4
Logo
General account information
How to enable log entry editing
How to edit log entries
Privacy Center
1
The Privacy Center
Archive
2
Download a log
The Archive
Integrations
Add-ins
0