When you have an active log you have the opportunity to create multiple sub-incidents, connected to your main log. It can be useful to use sub-incidents in RAYVN whenever you need to handle multiple incidents related to your situation.

You can assign different teams to each sub-incident, and each sub-incident will have its own log feed. The main log will still work as a primary feed with all the communication going on in the log, and in the individual sub-incident feeds.




Examples of uses of sub-incidents:


Main log - Hurricane in the city harbor

Incident
Title
Assigned teams
1
Secure cruise ships
Team A & B
2
Flooding in the city center
Team C & D
3
Media Management
Team E
4
Assist boat to get to the harbor
Team B

*Persons invited to the main log will have access to all communication related to the entire situation


Main log - Music festival

Incident
Title
Assigned teams
1
Missing person
All security teams
2
Injured person
Medical team
3
Crowd management
Security team 1 & 2
4
Power outage at the stage area
Tech team

*Persons invited to the main log will have access to all communication related to the entire situation


Sub-incident types

Additionally, you can create sub-incident templates. If you have recurring sub-incidents, you can add them as an sub-incident type, and add specific teams and tasks to that specific sub-incident type. For example, a store can have a sub-incident type called "Store theft." The template can automatically invite Security teams and management and have a standard list of tasks to secure that a standard procedure is followed.



 


Status of all ongoing sub-incidents

If you click the sub-incidents tab you can see a list of all ongoing and closed sub-incidents. The list is ordered based on severity. Whenever a specific sub-incident has been handled, you can easily close it, leaving only the incidents that demand your attention open.
You can click the corresponding number to each sub-incident to open the specific log feed and task list for that sub-incident. 



When using sub-incidents you can:

  • Get a status update of all ongoing and closed sub-incidents
  • Create new sub-incidents
  • Assign teams to handle the sub-incident
  • Set the location of a specific sub-incident
  • Add affected person(s)
  • Check affected persons in and out of the sub-incident
  • Close the sub-incident
  • Run a report of the sub-incident


Read more about how to use the sub-incidents module in RAYVN.