Incidents

About incidents
When you have an active log you have the opportunity to create multiple incidents, connected to your main log. It can be useful to use incidents in RAYVN wh...
Mon, 7 Jun, 2021 at 9:15 PM
Incident types
To be able to access the incident types editor you must have an administrator role. To view or edit incident types, click on the gear icon/settings in t...
Wed, 4 May, 2022 at 2:20 PM
How to create and manage incidents
When you are inside an active log, click on the Incident tab. When there are no active incidents, you will see a button to create new incidents, as well as...
Fri, 17 Mar, 2023 at 3:05 PM
Download incident logs
When an incident has been closed, you can download a report. Click on "Show closed incidents". In the list of closed incidents, you can c...
Thu, 9 Mar, 2023 at 11:55 AM