Incidents

About sub-incidents
When you have an active log you have the opportunity to create multiple sub-incidents, connected to your main log. It can be useful to use sub-incidents in ...
Thu, 28 Sep, 2023 at 9:03 PM
Incident types
To be able to access the incident types editor you must have an administrator role. To view or edit incident types, click on the gear icon/settings in t...
Wed, 4 May, 2022 at 2:20 PM
How to create and manage sub-incidents
When you are inside an active log, click on the Sub-incidents tab. When there are no active sub-incidents, you will see a button to create new sub-incidents...
Wed, 21 Feb, 2024 at 5:22 PM
Download incident logs
When an incident has been closed, you can download a report. Click on "Show closed incidents". In the list of closed incidents, you can c...
Thu, 9 Mar, 2023 at 11:55 AM