Users are given roles to control what they can do in RAYVN. RAYVN has four different roles that grant the user access to functionality. A user can have one or more roles. It is advised to restrict the access given to users to need to know basis.
Customer Admin
This is the highest level user role. Users with this role have access to all functions in RAYVN. This includes the account settings where they can edit, add or delete users, responders, contacts, teams, contact lists, emergency response networks, log- and meeting templates, sites, and imports. They can also create logs, and have access to all open logs.
Customer admins can also edit incident types, access the privacy center, access closed logs and reports, and access general settings.
Group Admin
This is the second highest level user role. Users with this role can create new logs or start a log from templates. They can access all logs in their groups, or subgroups of their group.
Group admins can also access the account settings and from there make changes to users, responders, contacts, contact lists, emergency response networks, log- and meeting templates, sites and imports.
Group admins can also access closed logs and reports, but they cannot access and edit incident types or general settings.
Log Manager
Users that have been marked as "Log manager" can create new logs, start logs from templates, and access and participate in logs they have been invited to.
If your user is marked as a log manager, you cannot access the account settings and make changes to i.e. teams, users, or templates.
Operator
This user only has access to the most basic functions of RAYVN. Operators can only access logs they have been invited to and participate in them. They cannot create new logs or start logs from templates. Users with the operator role also cannot access the account settings.
