General

The difference between user roles
Users are given roles to control what they can do in RAYVN. RAYVN has four different roles that grant the user access to functionality. A user can have one ...
Mon, 8 Feb, 2021 at 12:41 PM
Notification channels in RAYVN
When a log is created, RAYVN will automatically notify teams and personnel on four notification channels; automated voice call, email, push  notifications i...
Wed, 5 Dec, 2018 at 10:44 AM
Accepting the End User Licence Agreement (only for US customers)
All users of companies based in the USA will be presented with a request to provide consent for the EULA (End User Licence Agreement) by logging in to RAYVN...
Wed, 10 Jun, 2020 at 12:08 PM
Resend user invitation
When you create a user, they get sent a link to their email which they need to click to verify their email and set a password.  This link is time-limited, ...
Mon, 26 Apr, 2021 at 6:06 PM
How to change a users email
If you want to change a users email, you will have to create a new user.  If you dont have the access to create a new user within your company's RA...
Mon, 26 Apr, 2021 at 8:47 PM