General

The difference between user roles
Users are given roles to control what they can do in RAYVN. RAYVN has four different roles that grant the user access to functionality. A user can have one ...
Mon, 7 Jun, 2021 at 9:52 PM
Notification channels in RAYVN
When a log is created, RAYVN will automatically notify teams and personnel on four notification channels; automated voice call, email, push  notifications i...
Mon, 7 Jun, 2021 at 9:53 PM
Accepting the End User Licence Agreement (only for US customers)
All users of companies based in the USA will be presented with a request to provide consent for the EULA (End User Licence Agreement) by logging in to RAYVN...
Mon, 7 Jun, 2021 at 9:53 PM
Resend user invitation
When you create a user, they get sent a link to their email which they need to click to verify their email and set a password.  This link is time-limited, ...
Mon, 7 Jun, 2021 at 9:53 PM
How to change a users email
If you want to change a user's email, go to your profile settings.  Then, go to the "email"-field, delete your current email and write in ...
Mon, 7 Jun, 2021 at 9:53 PM