In some cases, employees may need to keep their devices on "Do not disturb"-mode.

Luckily you can enable your phone to allow notifications from RAYVN even with this mode activated - to ensure that you are able to receive notifications from RAYVN in a crisis. 

Enable notifications on Android phones: 

Follow these steps to set up exeptions for the "Do not disturb" mode: 

  1. First, go to your Settings and select "Notifications". 
  2. Then, select "Do not disturb". 
  3. Here, you'll find a section that says "allow interruption". You can select which apps you want to allow to as exeptions from the "Do not disturb"-mode. Select RAYVN and click "Finish". 
  4. To allow calls from RAYVN, scan the QR code at the bottom of this article to add RAYVN as a contact to your phone. Mark the RAYVN contact as a favourite in your phone. 
  5. Then go to "Do not disturb" in your settings, and select "allow interruption" from calls/messsages, then select your RAYVN contact. 

Enable notifications on iPhones:

  1. First, go to your settings, and select "Focus".
  2. Then, click "Do not disturb", and find the section called "allow notifications" at the top of the page. 
  3. Click "Apps", and click "Add" to add apps you want to allow to send you notifications when "Do not disturb" is active. 
  4. Search for Rayvn and check the box, and then click "Finished". You will now get push notifications from the Rayvn app when you are invited to a log. 
  5. If you need to, you can also select "allow calls from", and select RAYVN as a contact from your contact list.
    To make life simple, we've gathered all the numbers that Rayvn uses to send out call-notifications in one contact. Scan the QR-code below to create a contact in your phone called RAYVN.